117jl Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 117jl.cam (referred to as "117jl," "we," "us," or "our") collects, uses, stores, shares, and protects personal information from users ("you," "your," or "player") of our online gaming platform and services. This Policy applies to all personal data collected through our website, mobile applications, customer support channels, and any other services we provide.

117jl is committed to protecting your privacy and complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its implementing rules and regulations, and relevant issuances of the National Privacy Commission (NPC) of the Philippines. We also adhere to PAGCOR regulations regarding player data protection and responsible gaming practices.

By accessing or using the 117jl platform, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any aspect of this Policy, you must immediately cease using our services and refrain from providing any personal information.

2. Information We Collect

2.1 Personal Information Provided Directly by You

When you register an account, use our services, or communicate with us, we collect personal information that you voluntarily provide, including but not limited to:

• Account Registration Information: Full legal name, date of birth, gender, email address, Philippine mobile phone number, residential address, city, province, and postal code.
• Identity Verification Documents: Government-issued identification such as Philippine driver's license, passport, UMID, PhilSys ID, or other officially recognized identification documents required for KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance.
• Financial Information: Payment method details including GCash account information, PayMaya details, bank account numbers, cryptocurrency wallet addresses, and transaction history related to deposits and withdrawals.
• Communication Data: Information provided through customer support interactions, live chat conversations, email correspondence, feedback forms, and surveys.
• Responsible Gaming Information: Self-imposed deposit limits, loss limits, session duration preferences, self-exclusion requests, and cooling-off period selections.

2.2 Information Collected Automatically

When you access the 117jl platform, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address), and mobile network information.
• Connection Data: IP address, internet service provider (ISP), geographic location data (country, region, city), time zone settings, and access times.
• Usage Information: Pages visited, games played, time spent on platform, click patterns, navigation paths, search queries, bet amounts, win/loss records, and session duration.
• Technical Data: Browser configuration, language preferences, referring/exit pages, date and time stamps, and error logs.

2.3 Information from Third-Party Sources

117jl may receive information about you from third-party sources including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention services, credit reference agencies, and regulatory authorities such as PAGCOR. This information is used to verify your identity, prevent fraud, ensure regulatory compliance, and maintain platform security.

3. How We Use Your Information

117jl processes your personal information for the following legitimate purposes:

3.1 Account Management and Service Provision

• To create, maintain, and manage your player account.
• To verify your identity, age (21+ requirement), and eligibility to use gaming services.
• To process deposits, withdrawals, and financial transactions.
• To provide access to games, betting services, and platform features.
• To track your gaming activity, account balance, and transaction history.
• To communicate with you regarding your account, transactions, and service updates.

3.2 Legal and Regulatory Compliance

• To comply with PAGCOR licensing requirements and gaming regulations.
• To fulfill Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Philippine law.
• To prevent underage gambling and enforce the 21+ age restriction.
• To detect, prevent, and investigate fraud, money laundering, terrorist financing, and other illegal activities.
• To cooperate with law enforcement, regulatory authorities, and legal proceedings when required by law.
• To maintain records as required by applicable gaming, tax, and financial regulations.

3.3 Security and Fraud Prevention

• To protect the security and integrity of the 117jl platform and services.
• To detect and prevent unauthorized access, account takeover, and security breaches.
• To identify and prevent bonus abuse, collusion, cheating, and other prohibited activities.
• To monitor for suspicious patterns, anomalous behavior, and potential fraud indicators.
• To enforce our Terms and Conditions and protect the rights of 117jl and other players.

3.4 Responsible Gaming and Player Protection

• To implement and enforce deposit limits, loss limits, and other responsible gaming tools.
• To monitor gaming behavior for signs of problem gambling.
• To process self-exclusion requests and cooling-off period activations.
• To provide responsible gaming resources, support, and referrals when appropriate.
• To comply with PAGCOR responsible gaming requirements and player protection standards.

3.5 Marketing and Communications

• To send promotional offers, bonuses, tournament invitations, and marketing communications (with your consent).
• To personalize your gaming experience and recommend games based on your preferences.
• To conduct market research, surveys, and gather feedback to improve our services.
• To notify you about new games, features, payment methods, and platform updates.

You may opt-out of marketing communications at any time by adjusting your account preferences or clicking the unsubscribe link in promotional emails. Please note that opting out of marketing does not affect transactional, legal, or service-related communications.

3.6 Platform Improvement and Analytics

• To analyze platform usage patterns and player behavior to improve user experience.
• To identify and resolve technical issues, bugs, and performance problems.
• To develop new features, games, and services based on player preferences.
• To optimize website performance, loading speeds, and mobile responsiveness.
• To conduct statistical analysis and generate aggregated, anonymized reports.

4. Information Sharing and Disclosure

117jl does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including payment processing (GCash, PayMaya, banks), identity verification services, fraud detection and prevention, customer support platforms, cloud hosting providers, email service providers, and data analytics services. These service providers are contractually bound to process your information only for specified purposes and to maintain appropriate security measures.

4.2 Game Providers

We share limited information with game developers and providers (such as Pragmatic Play, Evolution Gaming, NetEnt, and others) to enable game functionality, track gameplay, and ensure fair gaming outcomes. Game providers process this information in accordance with their own privacy policies and applicable gaming regulations.

4.3 Regulatory Authorities and Law Enforcement

We may disclose your personal information to PAGCOR, the National Privacy Commission, law enforcement agencies, tax authorities, and other governmental bodies when required by law, regulation, court order, or legal process. We may also share information to cooperate with investigations of fraud, money laundering, terrorist financing, or other illegal activities.

4.4 Legal and Compliance Purposes

We may disclose personal information when we believe in good faith that such disclosure is necessary to: enforce our Terms and Conditions; protect the rights, property, or safety of 117jl, our users, or others; prevent fraud or security threats; or comply with legal obligations.

4.5 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity or successor organization. You will be notified of any such change in ownership or control of your personal information.

5. Data Security Measures

117jl implements comprehensive technical, organizational, and administrative security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS encryption protocols, the same technology used by banks and financial institutions worldwide.
• Secure Storage: Personal information is stored on secure servers located in protected data centers with restricted physical access, environmental controls, and 24/7 monitoring.
• Access Controls: Employee access to personal information is restricted based on role-based permissions and need-to-know principles. All access is logged and monitored.
• Authentication: Multi-factor authentication options are available to protect account access. We employ advanced authentication mechanisms to verify user identity.
• Firewalls and Intrusion Detection: Our infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, and continuous security monitoring.
• Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security weaknesses.
• Employee Training: All 117jl employees undergo data privacy and security training and are bound by confidentiality obligations.
• Incident Response: We maintain an incident response plan to promptly address any data breaches or security incidents and notify affected individuals as required by law.

While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that you provide information at your own risk and that 117jl cannot guarantee absolute security.

6. Data Retention

117jl retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

Information Type	Retention Period	Legal Basis
Account registration data	Duration of active account + 5 years after closure	PAGCOR requirements, AML regulations
Transaction records	7 years from date of transaction	Tax law, financial regulations
Identity verification documents	5 years after account closure	KYC/AML compliance
Gaming activity logs	5 years from activity date	Gaming regulation, dispute resolution
Marketing communications data	Until consent withdrawal or account closure	Consent-based processing
Self-exclusion records	Permanently (minimum 10 years)	Responsible gaming, player protection

After the applicable retention period expires, personal information is securely deleted or anonymized in accordance with our data retention and destruction procedures. Anonymized data may be retained indefinitely for statistical and analytical purposes.

7. Your Privacy Rights Under Philippine Law

Under the Data Privacy Act of 2012 and NPC regulations, Filipino citizens and residents have the following rights regarding their personal information:

7.1 Right to Be Informed

You have the right to be informed about the collection, use, and sharing of your personal information. This Privacy Policy serves to inform you of our data processing practices.

7.2 Right to Access

You have the right to obtain confirmation of whether 117jl is processing your personal information and to request access to such information. You may request copies of your personal data by contacting our Data Protection Officer.

7.3 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You can update most account information directly through your account settings or by contacting customer support.

7.4 Right to Erasure or Blocking

You have the right to request deletion or blocking of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected. However, we may be required to retain certain information to comply with legal and regulatory obligations.

7.5 Right to Object

You have the right to object to the processing of your personal information for direct marketing purposes or when processing is based on legitimate interests. You may opt-out of marketing communications at any time.

7.6 Right to Data Portability

You have the right to obtain your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller where technically feasible.

7.7 Right to Lodge a Complaint

If you believe that 117jl has violated your privacy rights or data protection laws, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also contact our Data Protection Officer to resolve concerns internally before escalating to the NPC.

To exercise any of these rights, please contact our Data Protection Officer at the contact information provided in Section 12 of this Policy. We will respond to your request within the timeframes required by Philippine law, typically within fifteen (15) business days.

8. Cookies and Tracking Technologies

117jl uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that enable us to recognize your browser and capture certain information.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for platform functionality, account authentication, and security. These cookies cannot be disabled without affecting core services.
• Performance Cookies: Collect information about how you use the platform, including pages visited, games played, and error messages encountered. This helps us improve performance and user experience.
• Functional Cookies: Remember your preferences, language settings, and customization choices to provide a personalized experience.
• Marketing Cookies: Track your activity across websites to deliver relevant advertising and measure campaign effectiveness. These cookies require your consent.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, although this may affect platform functionality and your user experience. Please refer to your browser's help documentation for instructions on managing cookies.

9. Third-Party Links and Services

The 117jl platform may contain links to third-party websites, services, or content providers. This Privacy Policy does not apply to such third-party sites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit through links on our platform.

10. Children's Privacy

The 117jl platform is intended exclusively for individuals who are at least 21 years of age, which is the legal gambling age in the Philippines. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that we have inadvertently collected information from a minor, we will immediately delete such information and close the associated account.

Parents and guardians who believe that a minor has provided personal information to 117jl should contact us immediately at the contact information provided in Section 12 so that we may take appropriate action.

11. Changes to This Privacy Policy

117jl reserves the right to modify, update, or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. All changes become effective immediately upon posting to the platform. We will notify you of material changes through email, platform notifications, or prominent notices on our website.

Your continued use of the 117jl platform following the posting of changes constitutes your acceptance of such modifications. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

12. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

• Data Protection Officer Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 through the platform
• Response Time: We aim to respond to all privacy-related inquiries within 15 business days

For complaints or concerns regarding data privacy that cannot be resolved through our internal channels, you may contact the National Privacy Commission of the Philippines:

• National Privacy Commission
• 5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City, Metro Manila, Philippines
• Email: [email protected]
• Website: www.privacy.gov.ph